Description as it appears on debit / credit card statement
Charges on your credit card statement does not always clearly indicate where they were from. Lookup charges that you do not recognize to determine if it was legitimate or not.
|Merchant name||TME MAGAZINE SUBSCRIPTION|
|Address||225 High Ridge Rd|
TME*www.tmesub.com I never ordered this and view this as fraudlent. They charged me $36 for eat well magazine, and when I cancelled, eventually the tried offering me same (six issues) for $3. A hassle cancelling as long phone tree with no real person.
I cancelled and have a cancellation number. I am still getting charged. My card number was shared by J C Penney!
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Thank you SO much ANGRY KATHY!!!!! I called the customer service # and within 5 minutes, my bogus subscriptions were cancelled, my money was refunded and I was off the phone.
I too had this happen to me. I spoke with a nice gentleman who also canceled the subscriptions and refunded my money - thank you Angry Kathy for the contact number! You may want to check your bank account to see how much they have been charging. Mine came to a total of $69.50, dating back to 12/2017!
I just had this charge as well. If anyone has signed up for the "$2 magazine subscriptions" this is the recurring charge for that! I completely forgot some website offered like 7 magazines for $2 so I signed up and never set a date to cancel the charges. I don't think any of this is unauthorized, we've all just forgotten about automatic renewals. I also spoke to Mark, he was very helpful and reversed the charges and canceled all of the subscriptions.
I to was sucked in. Tried the number on Credit card bill. After reading you posts I Googled the info on my credit card smt which got me to: https://www.synapsegroupinc.com/ called the telephone number listed for employment (203) 595-8255, pushed the prompt for customer service. Got right thru to an American who completely understood me. Continued the cancellation process started by the automated system and a thickly accented Asian who I struggled with a communication issues. PLUS I had her remove my credit card number from their system. Here's hoping it works. Wish me luck.
I found the charge yesterday for $56. You can get a subscription for half that! I guess 2 years ago I did a survey and received a subscription for $2...they charged me last year without my consent and somehow I failed to notice... I had a new card number and they got it. Last fall our card was hacked and we got yet another new card number... which they got AGAIN! I talked to the fraud department of out credit card. She said many companies have a program that they sign up for with companies which allows them to automatically get your updated card number, expiration date renewal, address etc. YOU have to opt out with your card company! Supposedly I will get a refund in 3-5 business days.
I got billed for four (4) subscriptions that I didn't authorize. I got a Customer Service human at 1-855-285-0291 and she was very nice saying that she was canceling the 4 subscriptions and would refund my money to my bank account. When asked who the biller was she said it was Overstock.com. I never order $44.00 subscriptions to magazines.
I got the same as everyone. What a scam. I went to their designated phone, and of course the machine tried to get me to renew, offered me super discounts, and all. Of course I declined. I think I got started on this by getting something, FREE. Right. How they got my new card, I have no idea.
I had an unauthorized amount charged. I called them and found that it was for 2 subscriptions for my mother that I had gotten for her several years ago, at a lot less $$$. So I had them canceled (she now has Alzheimer's-stage 4/5). And they are also crediting my account. Very nice man, by the name of Mark.
I did not order this!! someone obtained my credit card info illegally. My card has been cancelled
It occurred after signing up for a free magazine subscription from books a million. That charges you after your first month of magazines. They get you credit card information from your purchase.
I actually got lucky and got a real person after all the other crap everyone went through I will be calling my bank to dispute the charge. They claim the refund will be in my account in three days FYI I asked if there was a phone number that went directly to customer service (real people) and was given this number 855-285-0291 worth a try I guess
Our credit card was charged $44 - we didn't order anything from them. FRAUD pure and simple ! We didn't waste our time calling them -- we immediately contacted our credit card company and they reversed the charge right away. AND they issued a new card -- apparently they saw it as fraud also. Have to watch credit cards -- and don't worry about contacting these companies who put charges on without your permission - JUST CONTACT YOUR CREDIT CARD COMPANY IMMEDIATELY AND THEY WILL REVERSE.
Continued from precious post. Not enough characters available apparently.
I was also told that all future transactions with my bank account will be blocked from this specific company. At least I don't have to worry about them taking any more of my money.
This is how it shows up on your bank statement: TME*3SSP99*Cosmo855-449-8747NY
I cancelled a subscription to a couple of magazines I was receiving on March 10, 2018 on an automated system. I received a confirmation for the cancellation I was refunded the $50.00 charge on March 12, 2018. However, on March 19, 2018 I was charged $50.00 again. I called 855-449-8747 today to complain and request an immediate refund. I was told by someone in the call center, which sounded like it was in a different country, that my credit card has not been charged and that I still had a subscription active for one magazine. It sounded like he was fumbling and trying to read off a script. I told the man that it was [***] as I was looking at my bank account transactions at that exact minute and it was indeed charged. He kept insisting that I wasn't charged at all.
I reported a fraudulent transaction with my bank. I now have to deal with changing my credit card information with all my recurring payments as I am being issued a new card. I was also told that all future transactions with my bank account
This is fraud and they Have been taking money out of my account.
Just found a charge on my CC account from TME*www.tmesub.com for magazines I did not order. Will be disputing this charge with my CC company.
TME*SSX4U0*ROLLNGST This one is a scam!! Just got back from the bank to change my info!!
Reeived a charge of $69 for Time magazine on 12/25/17. Why is this charge
co much? Thought I renewed at a low rate. David
I can't get someone on the phone no matter what I press or how I respond. This is such a scam. I was offered a few magazines for free for filling out a survey. Magazines kept coming to my house. Many magazines, People, Time, In Style, Women's Heath, etc. I immediately called the number from the survey and they said I won a prize and I wouldn't be charged. Too good to be true so I started watching my account and sure enough, I started getting charged. I can seem to get a person to talk to. The automated call center said they would cancel my order except for what I already paid for, I want that money credited back to me. What a scam. I'll have to call my bank and cancel my card. I don't have time for this . . .
They offer you a year's subscription for $2 and then renewal at full price or you can cancel. They said they would remind you at year's end so you an cancel if you wish. No renewal notice and they charge your account.,
They did not have our account info but someone how accessed our bank account with a $47 UNAUTHORIZED charge! I had to call number and cancel subscriptions where they offered them at a $2 per subscription rate. Which I would not take no matter how well we liked a magazine due to company making unauthorized charges to an account I never gave them access to!
I called the number and I ended up requesting to speak to somebody and I asked them to cancel everything. I told the representative that I did not want anything else. She told me that I will receive a refund within the next three days. I will be contacting my bank to ensure that I got my money back.
Go to magcustomerservice.com and login or register for an account. Go to "My Account" and you can see all that they have charged you. If you call the automated service number and just keep pushing random numbers quickly, eventually they will connect you with a "real person". I sat my phone down on speaker and waited about 25 minutes before anyone answered. I was very nice, they refunded the majority of my "payments" to them (that I never authorized) and cancelled my subscriptions--relunctantly--but they did it. I then asked for the reps name as well as a confirmation email stating that they were refunding me 4 different totals. I have not received that yet but I went back into my account and hit refresh. It shows 4 pending refunds so I'm crossing my fingers and will be checking daily to make sure it happens. WHAT A SCAM!!! I spent over an hour attempting to resolve this...I wish there were penalties for these shady companies!
Don't bother calling the 855 number! CALL YOUR BANK ASAP and report fraudulent charges! My bank opened a fraud inquiry, cancelled my card, reissued a new card and refunded my charges almost immediately. The more you call the 855 number, they more they suck you into their scam!
This is the number to change or cancel orders to Prevention Magazine
855-449-8747 [automated service]
magcustomerservice.com [website to manage your magazine account]
I have been charged 2 $17.00 charges for a Time and an HGTV magazine I have not orders and it is a continuing thing. I have disputed these charges with my bank. Also tried calling the # on my statement-855-449-8747 and I am not able to get to a customer service rep at all. I called several magazine subscriptions today but have noting on file that I ordered. I am very frustrated about this and will refuse to pay these charges. My bank put my debit card on hold due to me reporting the fraud and I have to have a new one sent in the mail. Very Frustrating
Thank you all for the information. My story is the same as yours. I called the 855-449-8747 and spoke to the automated system. It asks you a series of quick questions that enables you to cancel and get a full refund. It only gave me the option of continuing the subscription for a year for a $2.00 fee for each magazine, which I really don't mind. What does bother me is that they just go
ahead and charge your credit card without your approval. As AJ says, I think I will call my credit card company and report it and get a new card so that they can't do this again in a year. I bet a lot of people don't really go through their credit card bills and they just get away with charging them and they don't even realize it.
This is what you do. ALWAYS research the unauthorized transaction before you make any phone calls, trust me you will have more of these unfortunately this is how our lives are now that scammers can get a hold of our private information due to an innocent previous transaction that we did authorize! I just hung up with TME Magazine Subscription, I was connected right away with a live representative with no robotic nonsense to go through, the call lasted 10 minutes with the success of a reversal of the charge plus a cancellation of future ones that were about to take place. When the live rep answers your call be sure to get their name, in a very stearn voice tell them you found their unauthorized transaction and are giving them 72 hrs to see a reversal and want them to cancel any future ones, if reversal not seen you will contact Better Business Bureau, Consumer Affairs and any other organizations it takes, how quickly you will be helped is amazing! Call 877-632-3189. GOOD LUCK!!
Many thanks to DB (posted 10/7/17) and SC (posted 8/31/17) for your comments and instructions. The same thing happened to me. I was just reviewing my bank statement and saw three separate unauthorized charges for magazine subscription renewals I did not request. I called (855) 449-8747 and kept saying "Operator" in response to all questions from the phone robot and was put through to a live person pretty quickly. At first the individual said I would only get a partial refund. I said I wanted a full refund ($60.50) or I would report them for fraud. He put me on hold to allegedly check with his supervisor. I was then told I would receive a full refund of $60.50 within 3 business days. As SC suggested, I got a confirmation number for the refund and will watch my account next week (today is Saturday) to make sure they follow through within 3 business days. I'm also going to report the unauthorized charges to my bank and request a new debit card. What a rotten scam.
I didn't subscribe to reader's digest, but recently had subscribed to 3 magazines which came which was offered when I bought books at Bookland in our local mall. I didn't really know what I was getting myself into at that moment, so I called to unsubscribe. I couldn't get it to unsubscribe me so I took my receipt to the store and they unsubscribed me. However, with it being possibly related to Time Magazine, this could be the reason it's on my bank statement, but on mine they added two $2.00's, then took two $2.00 out of my account. I was concerned though because I didn't realize it would add or remove money from my account.
I received 4 deductions on my credit card such as TME*H6N4XN*OUTDRPHO 855-449-8747 NY US
also for Time; Cooking lite and Natl Geographic.
I was never notified after the promotion that I was to be charged.
I called the number and went through the automated system 4 times to get it deleted for all the magazines.
I want to verify that these charges have all been deleted. It was confusing on the automated process, but I understood that they had be refunded. Please verify.
I did exactly as DB (who posted earlier today) said to do. The automated voice said exactly what DB said she would, I proceeded to say No to every question. Then I was finally told the full amount charged would be credited back to my credit card.
Youll have to go through this for every magazine you receive. Word for word. Lol.
Just say No and you'll get your money back.
Be sure to check your next credit card statement for the credits.
Called (855) 449-8747 to cancel my (never asked for) subscription, and kept pressing 0,0,0,0 ... many times when the robot lady answered. I got a *free* offer for filling out a survey for my shopping experience. I had to enter my credit card to pay for shipping. Now, it's showing up as $180 in recurring charges! This is a SCAM! magcustomerservice.com is the site the phone tries to direct you.
Once they answer the rep will try to even sell you more things because you are "are valued customer". After many "no thank you's" ... because saying "no" will get you more offers .. the rep finally says they'll cancel the subscription.
Keep an eye on your credit card to make sure they follow through.
The SAME thing was just taken out of my bank account. I have never subscribed to anything!!!
Just keep saying operator to bypass the automated system, no matter what question it asks you. You'll finally get a live person. Be sure to tell them that you want to cancel ALL subscriptions under your name or they will only cancel the magazine associated with the charge you're calling about. You'll just end up having to call back when your next "free" subscription expires and they charge you again. Lastly, don't let them wiggle out of giving you a refund by arguing that the one year subscription is for a shorter period for some magazines because they are weekly issues (e.g. People, US Weekly) so the subscription period expired sooner. Remind them that such language disclaimers need to be conspicuous in their disclosure and cannot, by law, be buried in a bunch of minutia. Finally, even if they promise you a refund, get a confirmation number and still call your bank to dispute the charge. While you're at it, get a new debit card so that they cannot put through any future charges. Worked for me. Good luck!
I got a Time subscription for $2 after filling a survey last year. This year when I noticed a charge for $34 on my credit card, I called the number listed and asked them to cancel. They did but did not refund the entire amount. Then a few days later, there were several other charges to Time magazine for $27.87 and $6.63. Pissed off. I don't have time to keep going through their automated system and dealing with this.
Once the automated system identifies you they will try to make a deal sound good by offering you lower price etc. They may tell you your term doesn't qualify you for a full refund or they can cancel and you will not be charged in the future......say no. no. no
you will finally get told they will cancel and issue a refund in 1-2 days and give a reference number. If this does not work I will file a dispute with chase.
They give you magazines for completing surveys. For instance, an airline survey after a trip. They send you free magazines and then charge you recurring fees. There is no one to talk to.
This is a magazine discount price
Just now notice charge frm people on my credit card that I did not purchase. It was a gift frm AT&T for 4 months....I don't even like it.
Charged with no authority
I did not authorize payment for a magazine subscription, yet it was charged to my account. When trying to call to cancel subscription, it was all automated and at times very confusing, while trying other options to continue subscriptions.
I never authorized a payment for People magazine and when I called they said I did this on July 4th, and I never did any transactions of any kind on July 4th. Then when I said I wanted the full refund the person on the other line said that I received some magazines already so I can't get a full refund!!!! And that's totally not accurate!! I had a subscription for over 8 years which was completely paid for through another source and magazines I have already gotten say the expiration date is OCT17, so how could I have already gotten magazines from this renewal that I didn't authorize??? Ugghhh, very aggravating! I ended up getting the full refund but was told it would show up within 3 business days. I will never go through magazine.com ever again, I did for some free subscriptions recently but I never put in any credit card information, so not even sure where they got it from!!
Dani M on Jun 3 - I am having the exact same problem. 4 old magazine subscriptions from 2015. I tried cancelling last summer as well with the same problem. I went through the automated system to try and cancel them. I think I was successful with 3/4 because I misunderstood the directions on the first one. I We'll see if any refunds come through! The machine also says that a notice was sent - that has never happened in 2 years. I wish there was someone to talk to - what a scam!
How do I talk to someone? They can't seem to understand me when I'm saying my last name. They want me to enter my credit card # to identify myself. I'm pissed.
It's a charge for a magazine subscription through Time, I signed up for trial issues through BOOKS A MILLION. If you forget to cancel. That's what the charge comes up as
Unethical business practice. Seriously TME, find some ethics. For $46 bucks you resort to this type of action.
Not sure about this charge for $3.42 and it was charged without my permission. How could this happen?
I never subscribed to ANY of this. MONEY was tooking out of my account.
I got 4 automatic renewal charges for magazines ordered during a promotional period ($2.00 per subscription for a service or something we ordered - I can't remember). I called the number provided on my credit card statement and it was an automated system to walk you through whatever action you were trying to take. I went through the process and cancelled the magazines and was told I would be issued refunds within a few business days. One went through fairly quickly but, over a month later, the others haven't shown up yet. I called the number again today to try to get a status and didn't have any luck, so I disputed them through my credit card company. I'm waiting for the disposition of that...
I got a discounted magazine offer from some website after I completed a survey somewhere.
Magazine subscription renewal charges all starting with TME*. I could not find a way to get a full (not partial) refund on their automated system. So I called my credit card company (Chase) dispute dept. They immediately recognized TME as Time Magazine, and said Time has authorized Chase to give full refunds and block further TME charges for any disputes.
I have subscribed "Reader's Digest" for more than 10 years and every year I went to RD.com to renew it (about $20). Recently, TME charged $45 from my credit card automatically for the renew. Questions I have
1. I never set up auto-renew method, why did this happen?
2. Why this renew price is much higher than the renew price from RD.com"?
This is a scam ! Never agreed to subscribe to this magazine ! They bought credit numbers probably from a black market, and started charging them without consent !
I was offered magazines for $2 after I ordered something. If I recall it was through google. I don't recall ever reading it would renew automatically. The $2 was for six months so even if I knew about the automatic renewal I wouldn't remember six months later.
I want to stop charging these things to our account without any permission. This is a fraud
I got the below charges. I never ordered anthing from them.
$43 for TME*92K6PP*ELLEMAG 855-449-8747 NY
$40 for TME*92K6PP*HSEBEAUT 855-449-8747 NY
$38 for TME*92K6PP*COOKLGHT 855-449-8747 NY
Yes some one tried to charge to my card
i got the same issue
charged my australian credit card twice (2 different chargers)
i had never sign up for it
should call the police
Charge you to cancel but they don't tell you in advance!
Called the number and went through the automated service. Chose 1 - Cancel, then I kept saying "no" to the other various refund offers until the voice finally told me that the subscription would be cancelled and I would receive a refund for the "remaining" unsent issues withing the next 1 - 2 business days.
I also received these "hidden charges". I am planning on calling the number to cancel after work today. The magazine subscription did NOT mention any other charges so I am glad I reviewed my statement before paying for this unannounced charge :(
I did not sign up for this. I do not want to continue this subscription.
Please let me know what the next steps are.
I got $49 on my TJ Maxx bill. I never ordered anything from them.
Took me 14 minutes to go through their automated system to cancel 4 magazine subscriptions and get a refund.
I called the number listen to all the prompts cancel all the magazines I had and was told that they would refund my money in 1 to 2 business days for each. They give you a list and you have the option to cancel each magazine one at a time and a confirmation number for your reference.
How dare this company charged my Capitalone Credit card for subscription I did not make. We do not waste our hard-earned money for scams like this. I hope Capital One learns to protect the interest of their customers.
It is a fraudulent transaction.
looks like all these charges are for some kind of magazine subscription
WIRED MAGAZINE SUBSCRIPTION
This was for my Men's Health magazine subscription